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Venmo Balance going in the wrong direction (QMac)

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This discussion was created from comments split from: Balance going in the wrong direction.

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CFolk

Sooo, I have Quicken Classic Deluxe Ver 9.0.3 for macOS and just in the last few weeks, it's going this same problem to me. SO - not just a Simplifi issue. Anyone else out there pulling their hair out on this issue? I did a test transaction OUT and another INTO my Venmo. Then disconnected the account from Quicken and RECONNECTED and it still pull in both transaction as CREDITS. Still needing a solution!

Quicken Alyssa

Hello @CFolk,

Thank you for sharing your experience.

If these transactions are downloading this way, then you may need to contact the financial institution for help getting to the bottom of this. There are some things we can check in Quicken as well.

Are all transactions coming in as credits, or just some?
Are the Payees the same on all of these transactions?
Are the categories the same on these transactions?
Do you have any Renaming Rules set up for these transactions?
Do you have Quickfill Rules for these transactions?
What type of account is this account set up as?
- You can check this by opening the account register and selecting settings in the bottom-right corner. Type will be displayed under the Details tab.

Screenshot 2026-07-12 at 10.34.48 AM.png

Screenshots of what you are seeing could be helpful, too. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to your response!

jeffi

I'm seeing the same issue. I've had the same Venmo connection for over a year and didn't start seeing it until about a month ago.

Quicken Alyssa

Hello @jeffi,

Thank you for chiming in on this discussion!

Since you are having the same issue, can you answer these questions from my previous post?

https://community.quicken.com/discussion/comment/20563973#Comment_20563973

Looking forward to your response!

jeffi

Are all transactions coming in as credits, or just some? The transactions that come out of my Venmo balance are reversed. The transactions that come out of my bank because my Venmo balance is too low are correct.
Are the Payees the same on all of these transactions? no
Are the categories the same on these transactions? no
Do you have any Renaming Rules set up for these transactions? no
Do you have Quickfill Rules for these transactions? no
What type of account is this account set up as? Checking