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Checkbook page moves and getting blank entries

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This discussion was created from comments split from: windows 11.

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Joanhauck

I'm new at this so don't know if I'm doing it right. Two things are bugging me:

Why does my checkbook page slide around the screen, going off the left and then the right. Why won't it stay put? And why do I find blank entries all the time that I have to keep deleting. What am I doing wrong?

Quicken Kristina

Hello @Joanhauck,

Thank you for reaching out! To help troubleshoot, please provide more information:

When you refer to the checkbook page, do you mean the account register?
Is there anything that seems to trigger this behavior?
Are the blank entries happening in investment registers, or regular banking registers?

If possible, please share screenshots of what you're seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

I look forward to your reply!