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Moved file off of OneDrive, but having issues with reconciled transactions vanishing

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This discussion was created from comments split from: Missing Transaction after April with recent update.

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Missing Transactions

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RadCoor

I have also been using Quicken for decades. I ran into the file corruption issue with having the working file on OneDrive. I have moved my working file to my local drive. I am still having an issue with Quicken deleting transactions. This is particularly aggravating when this happens in my checking account. Quicken will arbitrarily delete reconciled transactions from three months ago. This is unacceptable. I am very close to looking for an alternative program.

Quicken Kristina

Hello @RadCoor,

Thank you for reaching out! To help troubleshoot, please provide more information:

When did you first notice this issue?
How often do transactions vanish?
Is there anything that seems to trigger this behavior?

If you haven't done so already, I suggest that you try validating your data file. Please save a backup file prior to performing these steps.

Validate:

File

Validate and Repair File...

Validate File

Click OK

Close the Data Log

Close Quicken (leave it closed for at least 5 secs)

Reopen Quicken and see if the issue persists.

I look forward to your response!