Many of my reports are suddenly coming up blank, with a framework but without numbers. A few reports initially work but if I try to customize or bring up a sub-report, blank results.
Quicken Classic on a Mac via Parallels
It sounds like these are saved reports.
If so, check the date range. Due to a bug with the "improved" report customization, reports saved with a "To date" ending date now use the date the report was saved, not today's date when they are opened. See this discussion, which unfortunately has been closed.
This is the screen that pops up when I try to customize a report, whether previously saved or built in. I validated my file with no change. I have a second Quicken file for my wife and results are the same. Also get a blank screen if I try to save a report, email or export it.
This new behavior started recently after over 30 years as a Quicken user.
Did this start right after you installation version was updated?
If so, then it might be that the version update process did not complete properly. You might want to try downloading and installing the Manual Patch Update file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product/ . No need to uninstall Quicken first….just install this Manual Patch Update file right over your current installation.
Doing this will often resolve installation issues and then Quicken will properly function, again.
Installed the Manual Patch but unfortunately did not fix the problem.
I just spent 1/2 hour with a (human) service rep on chat. He was very helpful walking me through several possible solutions but the problem persists. He suggested I contact my VM app support (Parallels) Pretty sure they will blame Q.
Oh well.
[Removed Duplicate - Post]
Sorry to hear that did not work for you. I am not a Mac user and have no expertise with Parallels (or any other VM) so I'm not sure what other suggestions I might be able to offer at this time. If I think of anything, I will let you know.
