Win 11 Classic Premier version in title
Pre-market worked up until the latest release. The bot told me to check firewall (Q is now always allowed) and to load latest patch. Neither worked.
Hello @rhoneyman,
Thank you for reaching out! To help troubleshoot, please provide more information:
I look forward to your reply!
I noticed it the day after the update. I have confirmed that settings are correct. No other changes to my system.
Are you sure that the Real-time quotes option is still checked? Sometimes updates change options like that one.
So that we can try replicate this problem, please give an example of a security that is affected, call it XXX. Is it a stock, an ETF, or something else?
Try the following steps and let us know what exactly you see. If you do something different when you see the problem, describe exactly how you get the pre-market quotes.
Yes, of course I'm sure the Real-time quotes option is still checked. As a precaution, I unchecked it, restarted, checked it, restarted, tested. No offense, but I've been using this stuff for decades. I rarely come here because I'm able to self-diagnose. (end of rant)
This is what I'm looking a couple of minutes after market open:
I mean no offense, but you are the only person I have seen reporting this, so please bear with me as we diagnose this together.
What types of securities are these?
What if anything did you do to update the quotes prior to the screen shots above?
95% stocks and ETFs. There are a handful of options, but I understand they will always be late or off. I hit the update button just prior to the screen shots above.
My daily routine is to do a full One Step Update. Prior to market open, I run a quotes update from the Investing screen.
Thank you for your reply,
Since you mentioned this behavior started with the update to R68.31, if you haven't already done so, please try restoring a backup from before the update and confirm if the behavior persists in that newly restored file.
Please let me know how it goes!
a backup … I thought to myself, where do I find previous code versions?
It's an easy test, but I can't imagine why it would be any different since the program code controls the data, not the other way around. I'll report later.
What I am seeing is that actively traded ETFs like VTI and VUG are reporting pre-market trading if Real Time Quotes are enabled. Also actively traded stocks have quotes for today.
A thinly traded ETF, VCEB, does not have quote data for this morning but that might be because there have been no trades. There was also no quote for VIG as of 9:00 am Eastern time today
Mutual funds will not have quotes for today until about 7:30 pm Eastern time, as expected.
If you want more help on this, please provide some ticker symbols of securities that have this problem for you, and the time when you updated the quotes.
Here are some quotes from 9:00 eastern time today. In this test file, some securities are bogus and/or have no ticker symbol, so I would not expect quotes for them. The ones with a clock icon in the Quote/Price column do not have quotes for today.
When I ran this, the Download Quotes box for GOOGL was not checked, so that that quote was not updated.
One improvement I see is that the last time I ran a test like this, if a security had a blank ticker like Blank Sym 1 and 2 and Gain Test in the list above and Real Time Quotes was enabled, it would use the quote data for the first symbol in the list alphabetically, often AAPL. That bug has apparently been fixed.
I tested a file from June. It picked up pre-market pricing. I then went back to my live file, ran a validate and then super validate. There were a number of repairs, a couple from long ago, even though they predated my last validate/supervalidate/repair routine.
My problem is that going back to a file from a couple of months ago will be onerously not worth it. I'll just have to live with whatever weird corruption is causing the problem. Meh.
As for symbols, they include MU, ALL, B, AMD, COHR, SNDK, PARR, GM, etc. I've long been aware that many of my holdings wouldn't update until market open. That was never an issue. Again, it looks like a noncurable bit of data/file corruption. I'd be happy to let Quicken look at it to see if there's anything worth gleaning.
Thanks for those symbols.
Checking the first 4 at 7:45 am eastern time today, I see that all but ALL have quotes for today. Do you not have quotes for any of them yet?
How are you telling if there is a quote for today?
One note which may add to the confusion: Without looking at the price history, it is hard to tell the time or date of the quote data. Regardless of the Real Time Quotes setting, after updating quotes, the Time column in the Portfolio views is not updated by pre- or post-market trading or by "real time" quotes.
On a day when the markets are open, apparently what the Time column shows before the open or if there is no quote for that day is the previous quote date in the Price History.
During trading hours it shows the time of the most recent trade delayed at least 15 minutes, or the date of the last Price History entry.
After the market closes, it shows the time of the last trade during trading hours.
I tested my live file with an older backup. The backup picked up pre-market quotes. The live file didn't. That tells me the live file is corrupted. But the reality is that I can live without live quotes, and the task of rebuilding one or more months worth of transactions isn't worth it to me. So, I'll live with it. My offer to let Quicken look at my file stands.
