Has anyone successfully added a Tractor Supply Citi card to quicken? If so how.

Question

I can't seem to make it work.

UKR · Answer

Have you called the 800-number on the back of your card or your monthly statement for assistance?

kkc · Answer

Quicken is stored on my local hard drive.  Tractor supply doesn't appear on the supported institutions and neither citibank or citicard recognized my user id.  I log into this link:

TSC Store Card - Sign On or Apply Online

to access my account through the tractor supply website.  I turned off my VPN.

Quicken Anja · Answer

Hello @kkc,

Thanks for reaching out to tell us about this issue!

To better assist you, could you please provide the following details?

* Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?* Please provide the exact file path as shown in the example below.

* Could you please elaborate and tell us exactly what is occurring? * Are you receiving any specific error message(s) and/or code(s)?

* If possible, please provide screenshots of what you're seeing as this can be helpful as well.* If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. 
* Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

* Have you attempted any troubleshooting steps so far? If so, what were they?
* Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
* Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
* When did this issue first start occurring?
* Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!