This discussion was created from comments split from: America First Credit Union NEW UPDATE 8/19/2026.
Still receiving Invalid OFX from your institution error. Using Direct Connection.
Hi @warren_worsley,
Thank you for letting me know that you’re still experiencing the issue. Could you please confirm whether you’re seeing a specific error code, or if the only message displayed is “Invalid OFX”?
Additionally, to help us better understand the situation, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
I look forward to hearing from you.
Here is the error.
Thank you for your reply,
Thank you for sharing the screenshot of the error message. Based on the error message and the fact that this is a Direct Connect connection, it appears to be an issue happening on the financial institution's server. Have you contacted them about this issue?
Thank you!