Is Bank of America not reconciling to Quickens Classic

Paulie

Windows version
Cant get Quickens Classic to reconcile, started after installing the latest update to the program.
Is there a fix for this?

Quicken Anja

Hello @Paulie,

Thanks for reaching out. We’d be happy to look into this with you. Could you provide a few more details about what happens when you try to reconcile your Bank of America account?

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
  • Please provide the exact file path as shown in the example below.

• When you say Quicken won’t reconcile, does the reconciliation process fail to open, or does it open but the account does not balance?
• Are you reconciling against your online balance or a paper statement?
• Are you receiving any error message or other unexpected behavior during the reconciliation?

If possible, please also provide a screenshot of the reconciliation window showing the issue. Be sure to redact any personal or account information before posting. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!