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L340 DATE

BruceTerry

I have been going crazy with this and sent this to NCSECU today:

L340 DATE

From: 000108198350Sent: 09/17/2026 04:55 PMI am still fighting this:
Jul 16, 2026

NCSECU said today that I should contact Quicken for support, but this worked fine before they put their terrible "new" online interface. IN MY Opinion as someone who at least partially understands how a database works and also how accounting works, the 3rd party that NCSECU hired has mis mapped the fields.

I have another bank that works fine even though they made their web interface less useful about a year ago. Obviously was NCSECU online system was never tested and doesn't seem to have been programmed by anyone that understands how to balance a register! The old system was vastly better for the online interface and the downloads would do all accounts. For the online system you could see all the details of transactions.

Now a screen shows about 5 transctions without scrolling their "smart" categorization which of course is an unnecessary, inaccurate addition. Previously they mapped to the Memo line in Quicken with Point of Sale Debit L340 and DATE, but Payee was picked up from the transaction field, visible at least on line and pending AS WELL. Now all that downloads to Payee is "L Date" and the memo line is BLANK.

So only the Payment amount or Deposit amount shows when a transaction POSTS (Clears). It is essentially useless! Someone mis-mapped or misunderstood what the fields mean and do! Totally unacceptable. I know this is NOT a Quicken problem other than the ONE STEP update not working AT ALL. NCSecu said use the WEB Connect instead, which I already use for another bank that works very well.

Please help - everything we use debit card for is listed as "Forks Cafeteria"From: Member

SupportSent: 09/17/2026 06:00 PMThank you for your message. We apologize for the inconvenience. We are forwarding this to another department for further review. We will reach out with further information. If you have any further questions or concerns, please send us a reply, contact your local branch or call 1-888-732-8562. As always, thank you for your continued support of your credit union.

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Comments

NotACPA

OKAY, I'll bite …. what's an L340?

Quicken Kristina

Hello @BruceTerry,

Thank you for reaching out! To clarify, NCSECU updated their system, and your transactions now download with a Payee of "L Date" and a blank Memo. Is that correct? You also mentioned that every debit card transaction downloads as "Forks Cafeteria"From: Member.

While these issues may be caused by changes on the financial institution's end, if you would like to check for a possible cause in your Quicken file, I recommend going to Edit>Preferences>Downloaded transactions, and clicking the Renaming Rules button.

Check for any incorrect or overly general rules, and delete or edit them as appropriate. For information on editing a renaming rule, please see this article: https://info.quicken.com/win/how-do-i-add-or-edit-renaming-rules#Edit-a-renaming-rule

To delete a rule, click on the rule to select it, then click the red circle with the minus sign to delete it.

I hope this helps!

BruceTerry

Thank you Kristina

Clipboarder.2026.09.24-003.png

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- I went through Downloaded transactions preferences - Nothing seemed to fit - I am thinking (dangerous) that if I could delete the offending downloaded transactions - so called smart transactions - and enter them as they are downloaded - which is basically what I am doing now? If you can understand what I'm talking about?