Express Connect Plus + I have 8 EWC+ Investment accounts at Fidelity Investments.

Question

2 accounts of the funds are "blank" on one-step update and 'blank" in the set-up and cannot be manually updated. They also cannot /repeatedly will not connect with Fidelity to update on one step update. Somehow the Fidelity has the accounts updated and is tracking/reporting accurate transactions on these 2 accounts thoough in their system. They downloaded updates through the end of August / early September and the balances at this point are matching actual in-house balances . What's the story with this and does it represent any risk to my funds. Is it a Quicken problem or Fidelity? Pls advise…Quicken Classic most recent update.

NotACPA · Answer

Tell us more about those 2 problem accounts.  What type of account, at Fidelity, are they?

And if you'd please to TOOLS, Account List and take a snapshot of ALL  of those Fidelity accounts it would help us to  understand what's happening.  We'd need to see the columns from  Account Name thru Last Reconcile (but NOT Account Balance).