Today I cannot scroll or use side arrow to move between transaction in banking registers in Quicken. I'm using Win 11 , Quicken Deluxe, R69.53
(I hope this is in the correct category)
@oregonjan13 this is a known issue -
I'm having the same problem. Good to know I'm not alone and this is apparently a known issue.
I am having the same problem. I cannot figure out how to move up or down in the register beyond the current range.
Hello All,
Thank you for chiming in to let us know you are experiencing this issue as well.
We currently have an Open Alert for a scrolling issue that may be the same as what you have reported. The issue is impacting Quicken Windows users in R68.25 and newer, who also have the setting "Automatically add to banking registers" turned off (unchecked) from the Preferences>Downloaded transactions menu.
This is also referred to as the "Downloaded Transactions section", "Unaccepted Transactions", or C2R (Compare-to-Register).
A workaround in the meantime is to collapse the Downloaded Transactions section by clicking the carrot/arrow icon to the left of "Downloaded Transactions" (shown below), although it appears to be a temporary fix:
We've escalated this issue, and we don’t have an ETA for a resolution. Any updates will be posted in the alert thread linked above. You can bookmark the alert to be notified of any updates posted there.
If this is not the issue you are experiencing, please provide some additional information on how your situation differs, and we can take a look.
Thanks again!
