This discussion was created from comments split from: I am getting duplicated pending transactions.
Not sure if this is a related or different issue - I have noticed occurrences of downloaded transactions showing as matched; when I accept them, they create a new record (that is showing cleared) which is different from the transaction I had logged. This results is multiple entries in the register; I've been reviewing and deleting items as needed, but this behavior seems odd.
Hello @maratekin,
Thank you for reaching out! That sounds like a separate issue. Is this happening with pending transactions?
You mentioned that the downloaded transactions are matching. What are they matching to (a reminder, another transaction, etc.)? How is the new record that shows as cleared different (blank category, different payee, etc.)?
I look forward to your response!
I can't really tell - what I notice is that the downloaded transactions show as matched; when I accept those, I sometimes (not always) get a duplicate transaction that shows cleared (usually without a category, which was the initial give-away on it).
Thank you for your reply,
There is a known issue with downloaded transactions getting duplicated due to both matching to a reminder and creating a new entry with no category. The issue you're encountering may be that one.
Thank you!
(CTP-16297)
Is there a way I can updated on the progress of this issue?
There isn't a Community Alert for this issue, so to get updates, you'd need to post in the Community to ask for updates on the ticket.
I hope this helps!
