Where in my reports is the refund I issued?

I am an independent contractor.  I was overpaid $300 on a job.  I received the payment against the invoice.  Then created a refund and wrote a check for the $300.  In my checking account, the refund has the category [Customer Invoices].  It accomplished what I think it looks like it should as far as my balances go.  However, it is still showing as income in my P/L, but no refund shows under expenses.  Sorry...Quicken newbie.

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  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    You recorded the income over statement of $300 to [Customer Invoices] as part of the original amount, when you credited from what sounds like the same account, you reduced income by $300. Therefore there is no expense. The refund should show as a reduction to income.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 21H1
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