Menards Card will not connect - I think the link is incorrect.
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I have read the discussions and cannot find a solution to get my Menard's Card to connect. I think that the link Quicken has is incorrect. Shouldn't it be www.menardscard.capitalone.com instead of menards.com?
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Best Answer
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If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help. Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.
Quicken Support:
- To contact Quicken Support,
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Phone support is only available during posted business hours. The phone number can found at this website. - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018/2019 Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.
- To start Chat, your browser must allow popup windows from https://www.quicken.com
- Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
- Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.
5 - To contact Quicken Support,
please use this link only:
Answers
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Is that the credit card your asking about?
- 49611 49611 49611 Menards Credit Card http://www.menards.com 1-715-876-5911 http://www.menards.com ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
That's the information I have in my list of supported banks.If that has changed and the card is now supported by Capital One, have you tried using one of the "Capital One Card ..." selections when adding your account in Quicken? You should have received emails from either or both Menards and Capital One telling you what to do.
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It is supported by Capital One but you can not access the account by going to Capital One. The link is www.menards.capitalone.com
I tried again and it still won’t work. [removed - off topic]0 -
Hello @Charlene Luke Rushton
I'm sorry to hear you are experiencing issues activating the Menards Credit Card for downloads in Quicken and appreciate your taking the time to report this issue to the Community.
I took the liberty of reviewing our internal information for the Menards Credit Card and attempted to add an account using fake login credentials to my personal data file to test the internal URL that Quicken is connecting to when attempting to add or update accounts.
As seen in the highlighted areas of the above screenshot, Quicken does appear to be connecting to the correct URL of "menards.capitalone.com".
May I ask, are you receiving a error message or code when attempting to activate this credit card account?
If so, what is that error code or message?
Thank you,
Sarah0 -
when I log on to the Menards website it uses email address. When logging into the credit card portion you have to create a username - it will not let you use an email. It keeps telling me I have the wrong login - CC-503 error. I keep trying both my username and my email as they both have the same password but it still will not connect.0
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I have also reset my password and it still will not connect.0
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I am also having this problem on Quicken for Mac 2019
Specifically, I go to the register for the Menards account I have set up. Click the "gear" settings icon at the bottom right corner of the window. I then click the "Set up transactions download" button. Then search for "Menards" in the search field. I then choose "Menards Credit Card" from the results. I select that and click continue. I then enter my User ID and password. It returns with an error "Did you mistype your sign-in info? Please retype your sign-in info for Menards Credit Card."0 -
Same exact problem here!0
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If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help. Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.
Quicken Support:
- To contact Quicken Support,
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Phone support is only available during posted business hours. The phone number can found at this website. - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018/2019 Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.
- To start Chat, your browser must allow popup windows from https://www.quicken.com
- Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
- Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.
5 - To contact Quicken Support,
please use this link only:
This discussion has been closed.