Cloud Sync - budget spent shows 0, which is incorrect

Juliesan · October 2019

All of my budget categories in the Cloud sync version show 0 spent, but when selecting the category (e.g., groceries) all the actual transactions are correctly listed. So top of page shows "Groceries $0 of $1000". Then below there are dozens of transactions equaling over $900. Note, the desktop version is correct.

Quicken_Tyka · October 2019

Hello Juliesan,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you haven't received a response.

If you are still experiencing this trouble, I would start by resetting the Quicken cloud.

Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
Click Reset your cloud data.

If the trouble persists, I would review the steps listed in the "I am missing Transactions on the Mobile App" section of this Article.

Let me know how it goes!

-Quicken Tyka

Quicken_Tyka · October 2019

Hello Juliesan,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you haven't received a response.

If you are still experiencing this trouble, I would start by resetting the Quicken cloud.

Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
Click Reset your cloud data.

If the trouble persists, I would review the steps listed in the "I am missing Transactions on the Mobile App" section of this Article.

Let me know how it goes!

-Quicken Tyka

Cloud Sync - budget spent shows 0, which is incorrect

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