How do I remove hidden and closed accounts from drop down lists?

I have tried to use the manage hidden accounts in the Tools Menu. The accounts I do not want to see are hidden and closed accounts. Using the boxes in the Manage Hidden Accounts tool the category "Hide in Transaction Entry Lists" are only "faintly" checked for each of the closed accounts; the other boxes in the other categories "Hide in Account Bar & Account List" and "Keep This Account Separate" are boldly checked. How do I fix this or do I need to HELP Please