cannot login - Quicken login window does not respond to typing
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wwilliams
Member ✭✭
Upon starting Quicken, I get this screen in attached photo.. I am unable to interact with this window, cannot type my password and cannot login. No response to clicks or typing.
(removed attached image for privacy)
(removed attached image for privacy)
1
Best Answer
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Hello @wwilliams
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still experiencing this trouble and haven't done so already, please try going to Edit > Preferences. Quicken ID, Mobile & Alerts.
Then choose "Sign in as a Different User" sign out and sign back in.
If you don't see or can't get to the Edit menu on the upper left, close the sign-in window. You may have to close it several times before you can see the Edit option.
Please let us know how it goes!
-Quicken Tyka
~~~***~~~5
Answers
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Just adding instream image of Quicken login screen - email address removed
2 -
Hello @wwilliams
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still experiencing this trouble and haven't done so already, please try going to Edit > Preferences. Quicken ID, Mobile & Alerts.
Then choose "Sign in as a Different User" sign out and sign back in.
If you don't see or can't get to the Edit menu on the upper left, close the sign-in window. You may have to close it several times before you can see the Edit option.
Please let us know how it goes!
-Quicken Tyka
~~~***~~~5
This discussion has been closed.
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