How do I resolve a syncing issue apparently caused by deleting a category? See Screenshot
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Robert Jenkins
Member ✭✭
When I close the program and am asked if I want to sync to the cloud, I click sync now and when it processes the request, I then get the message in the screenshot below. What I had done was tried to clean up my category list by moving some sub-categories to a different category, then deleting that category since it was now without subs. I also tried to recategorize a category, but that didn't work like I expected. So after cleaning up things, I closed the program, and got the error message. I can't figue out what to do other than go back to and older backup and start over, which would be a lot of work to catch things back up. It hasn't been that long, but I did a lot of stuff in that short period. I'm using the windows and have a quicken subscription.
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Best Answer
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I suggest you reset your Cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
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Answers
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I suggest you reset your Cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
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Great answer, it works great now. Thanks again.0
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