a version of Quicken got placed on my desktop that I do not recognize (updated title)

dean block · February 2020

I am a desktop subscriber having used Quicken for many year. Today while doing a transaction downloac from BofA a version of Quicken got placed on my desktop that I do not recognize. Perhaps it is the mobil/tablet version. In any case I want my desktop version back as my ICON on the desktop keeps bringing up the phantom version. How do I correct this problem?

GeoffG · February 2020

Shot in the dark. Did you do a web connect on BoA and hit Save instead of Open with Quicken? If you used the save option, it may have gone to your desktop and have a Q style icon because the file is associated with Quicken.

NotACPA · February 2020

Quicken is ONLY a desktop product ... although there are a couple of optional Online/Web features.

SO, please RIGHT click that new icon, and then left click Properties (at the bottom of the window that opened).

What does it say there?

And if you could take a screenshot of that resulting dialog, and post it here, it would be most helpful in resolving this.

GeoffG · February 2020

Shot in the dark. Did you do a web connect on BoA and hit Save instead of Open with Quicken? If you used the save option, it may have gone to your desktop and have a Q style icon because the file is associated with Quicken.

NotACPA · February 2020

@GeoffG That's the theory that I'm pursuing, also.

dean block · February 2020

I did do a web connect with BofA and may have hit Save instead of Open. The icon appears to be the same as that originally on the desktop.
I am wondering about doing a restore at this point?

GeoffG · February 2020

No need. The file on your desktop is the data you downloaded. You can safely delete it. Just be sure to delete the correct one.

a version of Quicken got placed on my desktop that I do not recognize (updated title)

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