How do I resolve a Category Sync Error?

Pia Fortune Quicken Mac Subscription Member

March 2020 in Errors and Troubleshooting (Windows)

When I synch to mobile, I get a Category Sync Error that begins with DUMMY and a lot of numbers and letters behind it. Can someone tell me how to fix this?
Thanks!

0

Best Answer

• 

  Pia Fortune Quicken Mac Subscription Member

  April 2020 Answer ✓

  I was able to talk to Quicken and the issue is resolved. Thanks

  -1

Answers

• 

  Sherlock Quicken Windows Subscription Member ✭✭✭✭

  March 2020

  If you haven't already, I suggest you reset your cloud data set: select Edit Preferences..., Quicken ID, Mobile & Alerts, and Reset your Cloud data.
  

  1
• 

  Pia Fortune Quicken Mac Subscription Member

  March 2020

  I’ve tried it and the message still pops up.

  0
• 

  Sherlock Quicken Windows Subscription Member ✭✭✭✭

  March 2020

  Pia Fortune said:

  I’ve tried it and the message still pops up.

  I suggest you contact Quicken Support: https://www.quicken.com/support#contact-support

  0
• 

  Pia Fortune Quicken Mac Subscription Member

  April 2020 Answer ✓

  I was able to talk to Quicken and the issue is resolved. Thanks

  -1

This discussion has been closed.