For some time I've not been able to download my account transactions from TD bank.

randyhutton206 · May 2020

For some time I've not been able to download my account transactions from TD bank. However signing into my account with the bank I can manually export my financial transactions and balance. My subscription version of Quicken WILL accept this information. However my one step or scheduled updates will display on the pop-up box that they are receiving real-time those same transactions but will not post them automatically when requested. Please help to resolve this issue.

Quicken Francisco · May 2020

Hello @randyhutton206

Thank you for reaching out on the community and telling us about your issue. Do you get any specific error message when trying to connect to td bank? Does it just say no new transactions downloaded? Did you recently convert to the new version?

We could try to reset the account real quick to see if we're able to get connection back. Across the top go to tools -> Account list. From here click edit to the right of your td bank account. The popup should have a tab at the top with one saying online services. You'll see the reset button just down below from here and it will ask you to sign into your bank.

Please try this out and let me know how it goes!

Thanks,

Quicken Francisco

Quicken Francisco · May 2020