OFX won't upload

jeff_masse_2012
jeff_masse_2012 Quicken Mac Subscription Member
in Download, Add/Update Accounts (Mac)
Why when I try to creat a new file I can't import anymore any file from OFX ? I received «unable to determine the financial institution»

Best Answer

  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    Answer ✓
    Vous n'allez pas me croire... en ouvrant le fichier OFX, j'ai vu que les décimals était en "," alors que pour une raison que j'ignore le mac était en "."... Tout ce temps pour ca ...

Answers

  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    it is on MAC only, because on PC QFX work fine
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Are you trying to import a OFX file on the Mac not a QFX file?
    You should be importing the QFX file.
    Even though Quicken Mac "indicates" that it will import a OFX file it really won't.

    The difference between a OFX file and a QFX file is some entries that tell it about how to look up the financial institution on the list from Intuit.  Without this you will get the error message you describe.

    They really should change the menus/browse not to include OFX any more.  In long past (Quicken Essentials for Mac, and a couple of early "new" Quicken Mac versions) it would import from the "straight OFX file", but this hasn't been the case for quite a long time.

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  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    Hi Chris,

    Yes, I imported an OFX file.

    I just wanted to clarify that the same file under the QFX version worked correctly with the Quicken PC.

    I did several tests from different bank and no file can be imported into a new MAC file
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    jeff_masse_2012 said:
    Hi Chris,

    Yes, I imported an OFX file.


    Did you get that correct (maybe a typo)?  You need to be importing a QFX file.

    What is the financial institution?

    Another requirement for this to work is it has to be on the Intuit list (which can be different on the Mac and Windows):

    Mac list:
    https://ofx-prod-filist.intuit.com/qm2400/data/fidir.txt

    Windows list:
    https://ofx-prod-filist.intuit.com/qw2700/data/fidir.txt

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Note a little birdie let me know I'm a version behind on the Windows list, here is the current one:
    https://ofx-prod-filist.intuit.com/qw2800/data/fidir.txt

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  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    Hello Chris

    I tried with Desjardins, National Bank and Royal Bank. and none works.

    I am with version Version 5.17.2 (Build 517.34845.100) macOS 10.13.6
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    At this point I suggest that you contact Quicken support since as far as I can tell you should be able to do this.
    Contact Quicken Support

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  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    I was with them for 2 hours yesterday. And nothing more has been done.
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Well sorry.  I'm not a Mac guy, so maybe a Mac guy will come in and know something.

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  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    Thank you very much for your help anyway.

    Small question, the lists you were talking about, where should they be?
  • jeff_masse_2012
    jeff_masse_2012 Quicken Mac Subscription Member
    Answer ✓
    Vous n'allez pas me croire... en ouvrant le fichier OFX, j'ai vu que les décimals était en "," alors que pour une raison que j'ignore le mac était en "."... Tout ce temps pour ca ...
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    jeff_masse_2012 said:
    Thank you very much for your help anyway.

    Small question, the lists you were talking about, where should they be?
    They are actually loading into Quicken.  They are downloaded periodically and imported into Quicken.  The links I gave above should be the same as what Quicken is using.  In Quicken you can "view" the list by trying to add a new account.  The financial institution information that Quicken has you selecting through, is provided by that file.

    I believe you can also see the file on the local disk somewhere, but I don't know where it is exactly is stored on the Mac. For Windows you would search for fidir.txt below:
    C:\ProgramData\Quicken

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    jeff_masse_2012 said:
    Vous n'allez pas me croire... en ouvrant le fichier OFX, j'ai vu que les décimals était en "," alors que pour une raison que j'ignore le mac était en "."... Tout ce temps pour ca ...
    Hmm.  So a problem with QFX file all along.

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