investment account transactions no longer downloading, error (500)

My Quicken Deluxe 2020 for Mac suddenly won’t download transactions for investment accounts. My password does work on the website. The account status window shows the following:
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  • Member ✭✭
    edited July 2020
    Thank you both. I have performed quite a few downloads since first receiving that error over two weeks ago, so apparently I will need to contact Quicken and/or Schwab.

    Thanks again!
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