how to resolve message: quicken online service not available wait ten minutes

@Quicken_Tyka I used these steps successfully but not with my primary data file. I had to force quicken to open asking for a file, then just restored an older backup. Once that was open I could access the menu. With my original file, I'd get the "Quicken online services are unavailable ..." message and then quicken would lock up.

After signing in as another user, I could then reopen my primary current file and everything appears to be working.

Another note - I only rec'd this error right after updating to R28.10 on my Windows system. US build.