Unexpected Error

System
System Member admin
in Paying Bills, Online Billers & Reminders (Windows)
This discussion was created from comments split from: Quicken Bill Manager or Quicken Bill Pay (Metavante)?.

Comments

  • alfried3
    alfried3 Member ✭✭
    Here's a real issue. I have two online billers hat will not connect to the Billers website. I am receiving the attched message and no one can help get this straightened out. Anyone in the community have any answers. FYI, both websites are up and running. Thanks.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    And who is that biller? Giving us the name might help find a solution.
    Of course, it would have been even more helpful, had the Q Mac programmers included the Biller Name in the error message in the first place ...
  • alfried3
    alfried3 Member ✭✭
    Biller... South Jersey Gas
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a review of that biller on their system, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

    • To contact Quicken Support, please use this link only:
      https://www.quicken.com/support#contact-support  and select Chat or Phone support.
      Phone support is only available during posted business hours. The phone number can be found at this website.
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This discussion has been closed.

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