no username available for an online bill pay vendor

Richard_Papworth850
Quicken Windows Subscription Member
In trying to set up an online bill vendor, I am asked to enter a "Username (not Email)." However, my login for this vendor is an email address. The vendor does not issue usernames. What do I do?
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Best Answer
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As your online biller is using an email address as a username, you should use your email address as your username.5
Answers
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As your online biller is using an email address as a username, you should use your email address as your username.5
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It doesn't work. I get an Authorization Failed message. But it may be a problem on the vendor's side.0
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As you're having difficulty authenticating with the online biller, I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options
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