Unable to Add/Update Northwestern Mutual Accounts. Related to the Mutual Fund Updates? [edited]

Quicken Windows Subscription Member
edited August 2022 in Errors and Troubleshooting (Windows)
Not sure if this pertains to the current issue of mutual funds not updating but I cannot get my Northwestern Mutual accounts to update or to "set up download". I disabled one account to see if that was the issue and I cannot get it to reconnect. I wanted to see if this is a Quicken issue or a Northwestern issue?

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Answers

  • Quicken Windows Subscription Member ✭✭✭✭
    Our ability so update or "setup to download" has not been impacted by the third-party quote service's mutual fund issue.

    Your community profile indicates you're using Quicken Windows 2017.  If you haven't already, you may want to review: https://www.quicken.com/support/quicken-discontinuation-policy

    If you using Quicken Windows Subscription, please update you profile to avoid future confusion.

    One way to re-establish the Online Service setup would be to restore a Quicken file backup saved before you deactivated the Online Service.  This may or may not address your original issue.

    Please provide the version of Quicken being used: select Help > About Quicken

    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab.


  • Quicken Windows Subscription Member
    Thanks for responding. I am using Quicken Premier version R28.24. The error code I am receiving is OL-220A and "an error has occurred". The financial institution is NMIS, LLC and the connection method is Direct Connect.
  • Quicken Windows Subscription Member
    I just completed what you suggested to restore a previous file and that worked, to get me back online with that account but still getting error code.
  • Quicken Windows Subscription Member ✭✭✭✭
    rwidmanjr said:
    Thanks for responding. I am using Quicken Premier version R28.24. The error code I am receiving is OL-220A and "an error has occurred". The financial institution is NMIS, LLC and the connection method is Direct Connect.
    If you haven't already, you may want to review: https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
  • Quicken Windows Subscription Member
    I went back and deleted some old accounts that were set up to direct connect and it seems to be working now. Thanks for your help.
This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories