Quicken Hangs in Online Services

Member ✭✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Over the past few days I have noticed that Quicken in permanently hanging when it get the Online Services section of the One Step Update. I have to use the task manager to terminate it. I am on windows 10 running Quicken 2020 version R28.28 and build 27.1.28.28.

Best Answer

  • Alumni ✭✭✭✭
    Answer ✓
    Hello @Larry Nichoalds

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    Please follow the steps below to sign out and sign back in.

    1. Go to Edit > Preferences > Quicken ID & Cloud accounts
    2. Click sign in as a different user
    3. Type "yes" to sign out
    4. After you sign out, sign back in with the same Quicken ID
    After completing these steps, do you still experience hanging?

    Please let me know!

    -Quicken Tyka
    ~~~***~~~

Answers

  • Alumni ✭✭✭✭
    Answer ✓
    Hello @Larry Nichoalds

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    Please follow the steps below to sign out and sign back in.

    1. Go to Edit > Preferences > Quicken ID & Cloud accounts
    2. Click sign in as a different user
    3. Type "yes" to sign out
    4. After you sign out, sign back in with the same Quicken ID
    After completing these steps, do you still experience hanging?

    Please let me know!

    -Quicken Tyka
    ~~~***~~~
  • Member ✭✭✭
    Thanks Quicken Tyka, that seems to done the trick. Have to remember that one.
This discussion has been closed.

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