I have accidentally press the skip button (Q Win HB&R Pay Rent)

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mgzarate1
mgzarate1 Member ✭✭
edited October 2020 in Business and Rental Property Tools (Windows)
While I was trying to record a payment I have accidentally press the skip button instead of the pay button, how can I reverse this? please help

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  • mgzarate1
    mgzarate1 Member ✭✭
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    Just to make my question clear it was while receiving a rent payment in the rental property screen
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
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    Hello @mgzarate1

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    Are you able to create a rent payment for this skipped payment?

    To see the steps and instructions, please see the support article here.

    Please let me know how it goes!
    -Quicken Tyka
    ~~~***~~~
  • mgzarate1
    mgzarate1 Member ✭✭
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    Tyka thank you for taking the time to respond to my question, after reviewing the link you sent to me, it does not help me with the problem.
    The problem is that in the rental property screen, instead of pressing the "enter" button to accept payment of rent I pressed the "skip" buton, so I like to know if there is a way to delete that field since now it shows "Zero" rent due, thank you for your time
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
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    Hello @mgzarate1

    Thank you for the response, although I apologize that those steps did not work to correct your issue.

    At this time, the only other option is to restore a backup from prior to skipping the payment.

    For steps on restoring a backup, please see the link below.

    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

    Please let me know how it goes!
    -Quicken Tyka
    ~~~***~~~
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