Intermittent Issues (edited to include topic)

Quicken Windows Other Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Two related issues:
(1) when entering a transaction the system moves me to a few days earlier - seems to happen at random.
(2) When reconciling, the system sometimes returns me to the entry page, where I have to click "Return to Reconcile." Also happens randomly.
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Answers

  • Alumni ✭✭✭✭
    Hello @george214

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
  • Quicken Windows Subscription Member ✭✭✭✭
    (2) is an indicates of a double-click was detected on a transaction.  When reconciling, I suggest you consider using the arrow keys to navigate and the space bar to check and uncheck transactions.
  • Quicken Windows Other Member ✭✭
    Thanks - will give this a try
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