It does not show a sign-in screen.

Question

I keep getting Check your internet provider when I try and open Quicken.  It does not show a sign-in page.  I cannot get it to give me an opportunity to input my information.

Joiner76 · Answer

It did help.  I appreciate everyone trying to help me.  Thanks, again.
 Joiner76

Quicken_Tyka · Answer

Hello @Joiner76

Thank you for taking the time to visit the Community to report this issue.

If you have not done so already, please take a moment to review the information available here.

Please let us know how it goes, and if these steps help to resolve the issue.

-Quicken Tyka

Joiner76 · Answer

I tried changing the firewall.  There is something inside of the program malfunctioning.  I can see my program open behind it, but I can not get past the check your internet page.  A couple of days ago our internet went down when it was trying to validate or be sure I had a registered version.  Ever since then, it won't let me continue. I called Support and all they said was to Validate and Repair that did not work.  They kept blaming it on the internet provider.  I am sick right now and really need to work on the bills.