Sign in on Quicken failing with "oops"

I'm unable to login with my quicken Id, either on the website, nor in the windows application. Is this a problem for everyone or just me? This is a recent problem, and I've made no changes on my end.

Oops! Something went wrong.
Please try again, and if it still
doesn't work, let us know.

Thanks,
Jon
Tagged:

Welcome!

It looks like you're new here. Sign in or register to get started.

Best Answer

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Are you getting "Oops, something went wrong"?
    Have you recently enabled a VPN? If so, this might be the problem. Try turning the VPN off and see if that helps.

Answers

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @""Jon Hughes" ,

    Are you typing in your Quicken ID and password?

    Or are you signing in via a RoboForm similar program?

    Before signing in, click the eye in the password field, to make sure that the password is correct, that has been pasted in.

    Also see this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet


    Work with Copies of your Actual Quicken Data Files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Member ✭✭
    Yes, I'm typing in my password manually, and yes I've clicked the "eye" to determine that the password is correct. And, I've just checked, and it still doesn't work.
  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Are you getting "Oops, something went wrong"?
    Have you recently enabled a VPN? If so, this might be the problem. Try turning the VPN off and see if that helps.

  • Member ✭✭
    Aha! Yes that was the problem. After disabling my VPN, I was able to login. I wasn't aware that a VPN would interfere with Quicken login. Why is this the case? And can the error message be improved to indicate this restriction?
This discussion has been closed.