I have a current subscription, but, after updating to R31.6 I can't access anything on line .
After downloading the latest update R31.6 I lost any ability to use any feature that required an online connection such as updating my brokerage account or notice of any new software update from the home page. My lifetime planner does not work. I have been following the alert regarding this issue. The solution to close Quicken and reopen that was issued on 1/25/2021 has done nothing to fix the problem. My download version shows R31.6 Build 27.1316 after trying the solution to fix web connect issue. It has not done anything to be able to restore my access to the web.