Bank of America - How do I bypass or enter a Sign in Code sent to cell phone

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Robert Kester
Robert Kester Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Today I received a CC-555 error code when trying to update my Bank of America credit card in Quicken. Bank of American wants to verify my account with a Sign in Code sent to my cell phone.
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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @Robert Kester

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It looks like we're seeing an increase in users experiencing a similar issue as you are with BoA. I would recommend contacting  Quicken Support so that we're able to collect logs to find out exactly what is causing the issue you're having. I'll also leave our hours down below so you can find a time that works best for you.

    Thanks,

    Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT

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