Home Depot - Wrong Web Address - appears to link to Canadian Home Depot website
Patrick2112
Quicken Windows Subscription Member ✭✭
Has anyone else had issues adding a Home Depot consumer card? It appears that it is linking to the Canadian site, which I cannot login to since I'm a US customer.
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Best Answer
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Ps56k2 said:The Quicken file info for Home Depot looks like this - and also appears to use Citi bank for the branded card.
Also updated topic title to better reflect the actual Q&A43182 43182 43182 Home Depot https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon 1 (8xx) 747-3787 https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon ACTIVE
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECTI think that is the problem. This web link takes you to the Canadian site for the Home Depot credit card. The US website is https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_HOMEDEPOT#signon. Notice the difference between the two url's: CACN vs PLCN.@Patrick2112 - This is something that this forum is not going to be able to fix. Quicken will need to work with Intuit to get the FIDIR list corrected. I suggest you contact Quicken Support (https://www.quicken.com/support#contact-support) to submit a trouble ticket. Or you can use Report a Problem in Quicken under the Help menu.
Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
0
Answers
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The Quicken file info for Home Depot looks like this - and also appears to use Citi bank for the branded card.
Also updated topic title to better reflect the actual Q&A - as it does appear to link to the Canadian HD website.43182 43182 43182 Home Depot https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon 1 (8xx) 747-3787 https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon ACTIVE
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT
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Ps56k2 said:The Quicken file info for Home Depot looks like this - and also appears to use Citi bank for the branded card.
Also updated topic title to better reflect the actual Q&A43182 43182 43182 Home Depot https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon 1 (8xx) 747-3787 https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=CACN_HOMEDEPOT#signon ACTIVE
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECTI think that is the problem. This web link takes you to the Canadian site for the Home Depot credit card. The US website is https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_HOMEDEPOT#signon. Notice the difference between the two url's: CACN vs PLCN.@Patrick2112 - This is something that this forum is not going to be able to fix. Quicken will need to work with Intuit to get the FIDIR list corrected. I suggest you contact Quicken Support (https://www.quicken.com/support#contact-support) to submit a trouble ticket. Or you can use Report a Problem in Quicken under the Help menu.
Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
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Thanks @Boatnmaniac, I'll submit a support ticket, I just wanted to make sure I wasn't doing something wrong before do so.0
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