One Step Updating not working after latest Upgrade?

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jk911
jk911 Member ✭
in Download, Add/Update Accounts (Windows)
When I click on the One Step Update to update all of my stock quotes I get a message that says the service is unavailable at this time.?

Any ideas?

Best Answer

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
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    Hello @jk911

    Thank you for taking the time to visit the Community to report this issue.

    I would first sign out and sign back into the Quicken program. To do this, please follow the steps below. 

    1. Go to Edit > Preferences > Quicken ID & Cloud Accounts 

    2. Click sign in as a different user 

    3. Type "yes" to sign out 

    4. Sign back in using your existing Quicken ID 

    Once this has been completed, please attempt to update once more and let us know the results. 

     -Quicken Tyka 

    ~~~***~~~

Answers

  • jk911
    jk911 Member ✭
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    I am using Quicken Premier.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Options
    Hello @jk911

    Thank you for taking the time to visit the Community to report this issue.

    I would first sign out and sign back into the Quicken program. To do this, please follow the steps below. 

    1. Go to Edit > Preferences > Quicken ID & Cloud Accounts 

    2. Click sign in as a different user 

    3. Type "yes" to sign out 

    4. Sign back in using your existing Quicken ID 

    Once this has been completed, please attempt to update once more and let us know the results. 

     -Quicken Tyka 

    ~~~***~~~
  • jk911
    jk911 Member ✭
    Options
    yes it worked!! Thank you.

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