Hello @Dale H
Thank you for
reaching out on the community and telling us about your issue. I do apologize
for the issue you're having.
your case I do recommend contacting Quicken
Support via phone so that we're able to process your order if you're having difficulties. We can also take a look at the error to see what exactly is happening. I'll leave our hours down below so you can find a time that works best for you.
Phone Support Current Hours of Operation:
to 5:00 pm PDT