One step update is not working
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cathyjohn
Quicken Windows Subscription Member ✭✭
I've tried to deactivate all the problem accounts and reactivate them from add accounts. They are still not working. Please advise, thanks.
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Answers
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Hi @cathyjohn . Would you pleases provide some additional information:From Help > About Quicken:
- I see from your profile that you are running Quicken for Windows. Is this correct?
- What edition are you running: Starter, Deluxe, Premier or Home & Business?
- What version are you running?
- When does your subscription expire?
Which financial institution(s) and type(s) of accounts are causing the problem?Are you getting any error messages? If so, what are they?What are the connection method(s)? Direct Connect or Express Web Connect? (You can get this information from Account List or from the Online Services tab of Account Details for the affected accounts.)Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
0 - I see from your profile that you are running Quicken for Windows. Is this correct?
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I finally called tech support yesterday and he fixed it for me, it took us 1.5 hours. He said if we should not deactivate and reactivate the account if we see error code CC501.0
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cathyjohn said: He said if we should not deactivate and reactivate the account if we see error code CC501.
we can't really guess at all the reasons why OSU isn't working
or what happens after you do a bunch of stuff to your Quicken QDF data -
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