transactions adding to register

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Rssr53
Rssr53 Member ✭✭
in Download, Add/Update Accounts (Windows)
My transactions adding to register, in many case they are added in error just duplicate of previous transactions. Also they should not be added at all. On the account details the automatic entry is set to off and the register preferences do not have the add to register checked. Lastly even after I manually clear the transactions the red flag remains
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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @Rssr53

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like you're having a couple of different issues that we'd need to take a look at. To start off here we can try clearing the red flag issue. I'll leave an article down below with various steps we can take to fix the issue.

    FAQ: Quicken Windows - red flag but no transactions to review bug — Quicken

    Once you've had a chance to try this let us know if you're able to get the red flags sorted. If you are we'll take a look at trying to fix the duplicates next. Additionally any extra information about if you're downloading and the FI will also help in trying to narrow the issue down.

    Thanks,

    Quicken Francisco


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