Thank you for
reaching out to the Community regarding your issue, although I am sorry to hear
that you are experiencing issues with your register balance. I'm wondering here if we might need to fully reset the download to get it downloaded correctly. It may be worth seeing if we're able to fully reset the connection if we may have different results. I'll leave steps down below.
we'll try deactivating all of the accounts for the affected FI.
You can do so by following the article listed down below.
all the accounts are deactivated go ahead and follow the article here on
reconnecting the accounts.https://help.quicken.com/pages/viewpage.action?pageId=3216277
Once you've had a chance to do so let us know if you're able to get the download working properly. From
there we'll better understand our next steps/options.
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