Can't connect to B of A -- Error CC-501

Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)
I'm trying to connect my Quicken Deluxe with my B of A credit card using the Add Account box. I used my correct B of A login and password. I've tried about five times and keep getting the error CC-501. This is after it asks me to request a security code via text, which I do, and input. Any ideas? Thanks,
Sam

Best Answer

  • Alumni ✭✭✭✭
    Answer ✓
    Hello @samatwood

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    A "501" error will also require you to contact Quicken support for a review of the log files for a possible escalation to resolve.

    https://www.quicken.com/support#contact-support

    When contacting support, be sure to let me know how long you have been receiving this error.

    Let us know how it goes!

    -Quicken Tyka

    ~~~***~~~

Answers

  • Alumni ✭✭✭✭
    Answer ✓
    Hello @samatwood

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    A "501" error will also require you to contact Quicken support for a review of the log files for a possible escalation to resolve.

    https://www.quicken.com/support#contact-support

    When contacting support, be sure to let me know how long you have been receiving this error.

    Let us know how it goes!

    -Quicken Tyka

    ~~~***~~~
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