One Step update no longer retrieving all of my accounts

I have experienced this problem from time to time.  Initially, I tried reporting to Quicken support to resolve and hope that would report to development.  Based on it continuing to happen, I assume that it has never been reported or attempted to resolve.

Anyway, the way that I resolve is by logging out of the Quicken application by going to Edit > Preferences > Quicken ID and Cloud Accounts > Sign-in as different user.  Once signed out, sign back in using your Quicken credentials and should be able to download all accounts.  I think one time I also had to shut down and restart Quicken but not sure if I do this each time.  Good luck.