Quicken does not recognize my paid membership.

jjmilberg
jjmilberg Member ✭✭
in Registers & Transactions (Windows)
I renewed my subscription for Quicken Deluxe on 7/3/2021. When I attempt to synch my data to the cloud I get a message that says that I need to renew my membership. When I click on the link and log on, I get a message that says "Something went wrong"; I am then directed back to the logon screen and the entire process repeats. What do I need to do?

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Try logging out and back into the same account:
    Edit -> Preferences -> Quicken ID & Cloud Accounts -> Sign in as a different user

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

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