BOA Downloads Just Stop Happening

Redneck
Redneck Member ✭✭✭
in Download, Add/Update Accounts (Windows)
Why do BOA credit card transactions just stop happening. One day it works, the next day nothing?

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @Redneck

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your BoA. We'll need some more information to figure out what exactly could be happening. Are you receiving errors each time it doesn't download? How long has this been happening? Are you using express web connect or direct connect? Did this happen after a recent update? What version of the program are you currently working on

    With more information we'll be able to figure out more about the issue. once you get the chance let us know more and we'll see what we can do

    Thanks,

    Quicken Francisco


  • Redneck
    Redneck Member ✭✭✭
    Terrible answer Why did it stop downloading?
  • Sherlock
    Sherlock Member ✭✭✭✭
    Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are not willing to accept the unreliability of this connection method, I suggest you use the Direct Connect or the Web Connect connection method if available instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Categories