Mohela Student Loan Connection Error

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b3thomso
b3thomso Member ✭✭
in Errors and Troubleshooting (Mac)
Ever since the most recent Quicken Mac software update, my student loans through Mohela stopped updated. It tells me the website might be down (it isn't) and I get a SUB ERROR CODE: 590 MISSING REDIRECT 590. I have tried all of the usual remedies to no avail. Any help is appreciated.

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  • jacobs
    jacobs SuperUser, Mac Beta Beta
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    @b3thomso Quicken doesn't access the same server you do as a consumer. It sounds like that message may be saying the financial institution changed the URL Quicken needs to connect to without providing this information o Quicken in advance. In any case, I'd suggest you contact Quicken Support; they can pull the logs from your attempts to connect and place a ticket with their connectivity provider regarding the broken connection.
    Quicken Mac Subscription • Quicken user since 1993
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