I cannot create a subcategory, the dropdown is greyed out

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jatsad
jatsad Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
When I try to add a category, I cannot assign it as a subcategory as the subcategory dropdown box is greyed out.

Quicken version is Personal Plus 2007 R 1

Thanks

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Are you using the Australian version of Quicken?
    If so, none of us Quicken US version users will be able to help. We can only guess ...
    Does a category with that same name already exist, perhaps as a main category, perhaps as one that's marked "hidden"?
    If you can, create a screenshot of the situation and drag and drop the resulting image file (PNG, JPG or GIF only) into the Leave a Comment text box of your reply.
  • Sherlock
    Sherlock Member ✭✭✭✭
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    You may want to post your query at: https://community.reckon.com/categories/personalrange
  • jatsad
    jatsad Member ✭✭
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    Whatever it was has cleared up.
    Thanks for your interest.
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    As my doctor would say: "Take two reboots and call me in the morning." :wink:
    Thanks for letting us know that the problem has vanished.

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