`Sign in Window` with old ID

Arnie6340
Arnie6340 Quicken Windows Subscription Member
edited May 2022 in Signing in, Passwords, and Activation (Windows)
I did change my email address. All ok with signing into account. But when I start Quicken 2020, R31.6, then a Window pops up, asking to sign in/confirm, but USER-ID = OLD Email. How can I change this?
thanks for your help

Best Answer

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the new Quicken ID.
    Note: You should be able to cancel through the Quicken ID password prompts to open the Quicken file.

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the new Quicken ID.
    Note: You should be able to cancel through the Quicken ID password prompts to open the Quicken file.
  • Arnie6340
    Arnie6340 Quicken Windows Subscription Member
    :) Wow, thank`s Sherlock. That did the trick. btw, use Quicken since 1991, but live meanwhile in Switzerland. Is there a way, to fill account infos, e.g. adr/tel with NON-US/CN data
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    No, Quicken is only supported in the US and Canada.
    Quicken Subscription HBRP - Windows 10
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