My Quicken is making math errors when reconciling credit card accounts.

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rotermant
rotermant Member ✭✭
in Registers & Transactions (Windows)
I reconciled manually 2 of my credit card accounts and Quicken made addition errors when summing the charges on both occasions. Then suggesting "opening balance adjustments". In one case, a debit, in the second, a credit of a different amount. I double checked the addition in both cases. Has this happened before?

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  • rotermant
    rotermant Member ✭✭
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    I also verified that the balance/payment info from the credit card statements was correctly entered.
  • Sherlock
    Sherlock Member ✭✭✭✭
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    I suggest you check the debit and credit count.  If the count is off this could be an old bug where a transaction's dates would straddle the closing date causing the transaction to be included but not visible during reconcile.
  • rotermant
    rotermant Member ✭✭
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    Do you know if this will be remedied at the next month's reconcile?
  • Sherlock
    Sherlock Member ✭✭✭✭
    edited November 2021
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    rotermant said:
    Do you know if this will be remedied at the next month's reconcile?
    If you were experiencing the old bug, resetting the hidden transactions dates or the closing date to avoid the straddle was sufficient get the missing transactions to appear. 
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