Problems with opening balance after Truist conversion
My SunTrust checking accounts refused to update when SunTrust switched to the new Truist website. I deactivated the accounts and added back online services using Truist as the bank. It appears that process changed my opening balance. This has happened across all the SunTrust accounts. Do I have any recourse beyond a restore from backup or an "Opening Balance Adjustment". The account is too old for rekeying data to be an option and the checking account routinely transfers to investment accounts.