Quicken is locked up and I cannot use it

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dsuckstorff
dsuckstorff Member ✭✭
in Signing in, Passwords, and Activation (Windows)
Quicken loads, and then puts up a prompt (big white box) with enter Quicken ID password on the top (not is bold print - faded). But it does not provide a place to enter the password, and it send a tone if I try to do anything, Esc does not work - the only way i have found to shut is down is to have the task manager stop it. Reloads puts it back in the same state - it is hung up in a loop - How do I get it to work again?

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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi @dsuckstorff

    Based on your description, I believe that you should perform an uninstall/reinstall of the Quicken application.  Here are detailed instructions on how to do that - LINK.

    Let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

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